Report Power Outage
Session Expired
Your session expired due to an extended period of inactivity. For security reasons, the information you have entered was not saved. Click OK to begin your Report Outage request.
Phone Number
Enter the phone number associated with the outage address.
Address
Enter the address of your outage, or use GPS to determine your location.
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Ways to Report Your Outage Offline
Text Messaging
- To report an outage: Text OUT to 544487 (LIGHTS).
- If you’re not enrolled in text messaging, text REG to 544487 to get started.
- To receive the latest update for your reported outage: Text STAT to 544487.
Telephone
To report an outage call 1-888-LIGHTSS (1-888-544-4877).
Accessibility
Customers with a communication disability can report an outage using the appropriate TTY/TDD relay service, our online form or text messaging.